Getting started

Set up your RingPay wearable in just a few minutes.

Download the RingPay app
Step 1

Download the RingPay app

Grab the free RingPay app — it's where you'll link your card and pair your wearable.

Check your bank & link a card
Step 2

Check your bank & link a card

First, check whether your bank is supported. That decides which path you follow:

Bank supported

Link your bank card directly in the RingPay app. That's it — skip Curve and jump to step 3.

Not supported yet

Download the free Curve app and set up your account (you may need photo ID). Add your card to Curve, then link your Curve card in RingPay. Your real card details are never shared — a secure token is used instead. This is called tokenisation.

Pair your wearable
Step 3

Pair your wearable

In the app, tap My Wearable and follow the steps to connect it. Tip: take your phone case off — some cases interfere with NFC pairing.

Tap and pay
Step 4

Tap and pay

The NFC antenna runs around the edge of the ring. Make a fist so the side of the ring meets the terminal, and pay.

Stuck on any step? Email us at info@ringpay.com.

Shipping & Returns

Where do you ship to?

We ship across the UK and selected international countries. If you’re unsure, feel free to reach out to us

How long does delivery take?

UK orders typically arrive in 3–5 business days. International orders may take 7–14 business days depending on the location and customs.

Can I track my order?

Yes, once your order is dispatched, you’ll receive an email with tracking information.

What if my order hasn’t arrived?

Please allow the full delivery window first. Then contact us with your order number and we’ll be happy to help track it down.

Orders

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused and in original condition. Contact us at info@ringpay.com to start a return.

How do I exchange an item?

To exchange an item, please return the original and place a new order. We’re happy to help if you need assistance with sizing or style. Please connect with out team at info@ringpay.com

How long is the warranty?

All our wearables come with a 12-month warranty from the date of purchase. This warranty covers any faults or failures resulting from technical or manufacturing defects.

Payment Wearable Q's

What is a Payment Ring, Keyring or Bracelet?

These are wearable devices embedded with NFC (Near Field Communication) technology that let you makecontactless payments. No phone, no wallet—just a tap of your ring or bracelet at any compatible payment terminal.

How do the Payment Wearables work without a battery?

Both the ring and bracelet contain asecure chip(Infineon’s SECORA™ Pay) that draws power from the payment terminal’s NFC field. This meansno charging, ever.

Are the Payment Wearables waterproof?

Yes. Our Wearables are fully waterproof and designed for active lifestyles —whether you're swimming, showering, or sweating it out at the gym.

How secure are these Payment Wearable?

Security is a top priority. Your payment data is tokenized via Fidesmo Pay, meaning your actual card number is never stored or transmitted. If the wearable is lost or stolen, you can easily pause or deactivate it through the Fidesmo platform.

Which credit cards and banks are supported?

Our wearables support Visa and Mastercard from many major banks through Fidesmo Pay.
If your bank isn’t directly supported, you can use Curve to link almost any Visa or Mastercard and connect that to your wearable.

Didn’t find your answer?

Don't hestitate to contact us